role

is ideal for students who are interested in healthcare administration, insurance, operations, or business administration and are looking to gain practical industry experience.

Why Join Us?

At Health Metrics, you'll gain practical exposure to healthcare technology, employee

benefits

, and claims operations while working alongside experienced professionals.

This internship offers valuable hands-on experience, opportunities to learn business processes, and exposure to a fast-growing healthtech environment that serves corporate clients, insurers, and healthcare providers across the region.

If you're eager to learn, grow professionally, and build a strong foundation in healthcare operations, we'd love to hear from you.

Key Responsibilities

Claims Administration & Documentation

• Assist in receiving, sorting, and distributing incoming claims documents, parcels, and correspondence.
• Support the preparation and arrangement of outgoing documents and courier services, including tracking delivery status when required.
• Maintain proper filing and storage of claims-related documents in accordance with company guidelines.

Retrieve, organize, and track claims documents when requested by the team.

• Assist in compiling claims documents and supporting information for submission to insurers, providers, and other stakeholders.

Follow up on outstanding documents and information required for claims processing.

Ensure claims records and documentation are accurately maintained and updated.

Data Entry & System Administration

• Perform data entry and update claims-related information in internal systems and trackers.

Ensure information entered is accurate, complete, and updated within the required timeline.

• Assist in maintaining departmental trackers, logs, and records.

Update Zendesk tickets with the correct tags, status, and relevant information in accordance with established guidelines.

• Support data validation, data cleansing, and record maintenance activities.