Install, configure, maintain and troubleshoot computer hardware, software, servers and peripheral devices.

• Perform and monitor daily backup operations to ensure all file systems and critical system data are successfully backed up.

Provide technical support and troubleshooting assistance to end users for hardware, software, network and application-related issues.

• Support and maintain LAN/WAN, wireless networks, VPNs and other network infrastructure to ensure optimal performance.

Troubleshoot application system issues and coordinate with vendors or developers when necessary.

• Monitor server health, system performance and IT security to ensure business continuity.
• Maintain accurate documentation of IT assets, system configurations, backup logs and technical procedures.
• Perform any other

duties

assigned by the IT Manager or Management from time to time.

Requirements

Bachelor's Degree in Information Technology, Computer Science, or a related field.

Minimum 3 years of relevant working experience in IT infrastructure or system support.

Fresh graduates with relevant internship experience are encouraged to apply.

Knowledge of Windows Server, Active Directory, Microsoft 365, network administration, backup solutions and hardware troubleshooting.

Familiarity with virtualization, firewall, switches, routers and application support is an added advantage.

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